Transforming Through Processes Leading Voices on BPM, People and Technology
Description
This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.
Keywords
Business & EconomicsProduction & Operations ManagementInformation ManagementManagementResearch & DevelopmentBusiness MathematicsStrategic Planning
2014Book
Author(s)Joachim van den Bergh
PublisherSpringer International Publishing
ISBN9783319039367
LanguageEnglish
