Business and Service Telephone Conversations An Investigation of British English, German and Italian Encounters
Description
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
Keywords
Language Arts & DisciplinesLinguisticsSociolinguisticsSocial ScienceMedia StudiesLiterary CriticismComparative LiteratureHistorical & Comparative
2013Book
Author(s)Cecilia Varcasia
PublisherPalgrave Macmillan UK
ISBN9781137286178
LanguageEnglish
