Better Business by Phone A Guide to Effective Telebusiness Management
Description
Aims to show marketing managers and telesales/marketing practitioners how to improve their company's performance through effective use of the telephone and introduce, manage and perform telebusiness. The author includes various aspects of marketing, people management issues, such as teamwork motivation and recruitment, in addition to the information technology resources required for this function.
Keywords
Business & MoneyMarketing & Sales
1998Book
Author(s)Valerie O'Dea
PublisherMacmillan Business
ISBN9780333669099
LanguageEnglish
