South Africa’s BPO Service Advantage Becoming Strategic in the Global Marketplace
Description
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
Keywords
Business & EconomicsManagementStrategic PlanningLeadershipInternationalBusiness CommunicationDevelopmentEconomic Development
2015Book
Author(s)Leslie Willcocks
PublisherPalgrave Macmillan UK
ISBN9781137474049
LanguageEnglish
