Services Science Fundamentals, Challenges and Future Developments
Description
In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.
Keywords
Business & EconomicsManagement ScienceIndustriesManagementIndustrial Management
2007Book
Author(s)Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
PublisherSpringer Berlin Heidelberg
ISBN9783540744870
LanguageEnglish
