Confronting Mistakes Lessons from the Aviation Industry when Dealing with Error
Description
In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and lead to success. Using academic research and 10 actual aviation accidents cases, this book will provide compelling and informative reading.
Keywords
Business & EconomicsStrategic PlanningLeadershipOperations ResearchInternationalManagementTechnology & EngineeringCivilHighway & TrafficBusiness CommunicationDecision-Making & Problem Solving
2013Book
Author(s)J. Hagen
PublisherPalgrave Macmillan UK
ISBN9781137276179
LanguageEnglish
