Citizen Satisfaction Improving Government Performance, Efficiency, and Citizen Trust
Description
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
Keywords
Social ScienceSociologyPolitical SciencePublic PolicyHistory & TheoryPublic Affairs & Administration
2014Book
Author(s)F. Morgeson
PublisherPalgrave Macmillan US
ISBN9780230341340
LanguageEnglish
