Quality Assurance Management
Description
A comprehensive introduction and reference source, for managers working in companies attempting to gain ISO 9000/BS 5750 recognition of their quality system and developing a Total Quality Management culture. Key issues and current developments are explained, with the relative advantages and disadvantages of the alternative strategies objectively evaluated. Specialized techniques are explained with non-specialists in mind, so that readers can assess the situation before discussing its managerial and technical implications. Annotation copyright Book News, Inc. Portland, Or.
Keywords
QUALITY ASSURANCE
